ベテスダのアパート

「Fue muy difícil la comunicación desde el principio , llegué a las 3.30 y me dijeron que tenía que esperar hasta las 4 . Nunca explicaron correctamente cómo era la logística de estacionamiento . Lo peor fue que desde la primera noche NO PUDE DORMIR PORQUE EL COLCHÓN ESTABA VENCIDO Y HUNDIDO HACIA EL CENTRO , LLAMÉ TODOS LOS DÍAS PORQUE NO PODÍA DORMIR Y FUERON 5 NOCHES TERRIBLES HASTA UNA NOVHE ANTES QUE FUERON A CAMBIAR EL COLCHÓN . NUNCA SE COMUNICARON CONMIGO DESPUÉS DE TODAS LAS LLAMADAS」

「Nice Stay」

「I loved this place! The aesthetic is very cute and girly. Great for mini birthday celebrations or a simple girls night out. The house is FULLY equipped with everything you may need to have a great time. I’ll be back again!」

「A hidden gem near Cabin John / Bethesda area.  We had a very comfortable stay in this spacious "cabin".  It is well-stocked with kitchen items and other things to make one feel "at home".  We liked the convenience of the dishwasher and W/D.  Very good communication with the landlords.  Lovely, quiet, and safe neighborhood.  Thanks for an enjoyable stay.」

「Scam. Avoid. Their credit card machine was broken so I couldn't stay in the room I paid for because I couldn't pay their deposit and all their hidden fees. A cleaning feed, a utilities feed. Avoid like the plague. I stood there for over an hour waiting for them to fix it, instead of them waiving the deposit and letting me get some sleep. I had to get another hotel」

「Spacious. Private entry. Laundry in the apartment. Convenient to Betheda」

「Lilian was a gracious and responsive host. We arrived to the apartment after a very long day of travel and were hot and exhausted. Once we got all of our luggage down the stairs, we got in with no issues. It was warm and stuffy in there so I inquired about fans but she stated they did not provide any and that it was too cool outside for A/C (the HVAC system is controlled by the host). We opened all of the windows but it a little time later we heard/felt the A/C kick on and were so grateful! The...

「as described; some delays in communication but in the end everything was always resolved」

「The apartment was very nice, great building and nice desk staff and facilities. Very safe and comfortable. Some minor maintenance items to report, bathroom sink doesnt drain, but I cant report it to global luxury site to give feedback errors out. The issue is Global Luxury suites that really created a stressful and negative experience, so be advised When you book a property on vrbo, everything should be disclosed and managed through the vrbo site. Parking was listed as a feature, but I...

「Stay was great. Registration was not. Terribly laborious online registration process, far more cumbersome than booking a hotel or even buying a house. Ridiculous.」

「The owner group is very difficult to get in touch with. I need to arrange our parking which is an extra cost per day. But it took me three days to get anyone to return my call and finally had to contact Vrbo customer service and had have them call them. Then when we arrived in the apartment the sinks and bathtub were clogged so they filled up with water while showering and brushing teeth. Called and got a hold of someone who said they would have it fixed asap. But they never did even after...

「This company left me stranded after providing my license information and credit card information for two valid credit cards. I had to scramble to find other accommodations on the day of my arrival. I have not received any phone calls of apology and they kept my deposit.」