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"Staff clean room "

"We really enjoyed our stay at this hotel. The location is excellent — very convenient for transportation and within easy reach of the main attractions. Our room was clean, compact, and had everything we needed. The onsen was a highlight: spacious, relaxing, and with a lovely open-air pool. Breakfast offered plenty of variety and was very tasty. The staff were exceptionally friendly and always ready to help. Highly recommended for anyone visiting the area!"

"Convenient and reliable, onsen is a big plus"

"오래된 건물이지만 관리를 잘하셔서 불편함 없이 잘 지냈습니다. 이번이 3번째 방문일 정도로 벳푸를 가면 이 호텔을 선택합니다. 이번에도 잘 머물다 왔습니다.."

"The hotel and rooms have been renovated. A wonderful stay!"

"I give this property 5 stars for staff because they were amazing. From the front desk staff, to the waiters, to the food servers to the maids - everyone was so nice and helpful and smiling. The room was stunning. Classic Japanese tatami mat room but with western toilet and deep soaking tub. We had ocean view. STUNNING! You should stay here. I need to say - that while I know the hotel is older, and there's charm in that - this hotel needs a deep clean. The closet and vents were dusty and the bathroom had some mold. It's a very humid place, so that's difficult to keep clean - but just a little more bleach a poll nd this is a 5-Star resort. I would stay there again the food was outrageously wonderful and plentiful. Thank you for a wonderful stay"

"Great service, great room, and great meal. It was just perfect! One night was not enough. We want to come back again with longer stay."

"great breakfast and dinner buffet"

"Nice hotel and convenient bath and restaurant. Happy hour was very nice. Staff was very helpful to our needs. "