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"Modern and newly renovated room, spacious and clean. Lovely grounds and pool area. The house is gated and that felt extra safe. Downside was thin walls. We could hear guests in other rooms through the walls."

"Everything was just as pictured. Food was really good but pricey as expected for a hotel like this. There is not much around the hotel but it felt safe and staff were very helfpul."

"The staff was amazing and made our stay extra special "

"Loved the swim up bar which was heated and covered so great in all weather! Staff super friendly and efficient. "

"Hotel was wonderful, very clean, spacious, and friendly staff. Will stay here again if I come back to San Pedro. Location is also great to popular restaurants. "

"Room dirty. Literal dust on our fingers when we used the railing. The towels and robes were stained. The pool towels were shredded and had holes. The staff was slow and half of them were incompetent. The managers were kind, but you shouldn’t need to involve a manager for every little thing. The food is bad and on the last day we ordered tiramisu that came frozen (after Princess told us they had a baker) and the whipped cream on top had turned and was sour- this skeeved us out- it was impossible not to consider what other food may have been expired or close to expired. Honestly this property is a bad look for Hilton and I don’t recommend for anyone. The pool server spilled a drink on my book and just left it there to soak. He couldnt even be bothered to wipe it or move it. In fact, he just left the lime and straw on the ground and pretended it didn’t even happen. I could go on…. Our stay was pitiful. Waste of money and waste of time. Extremely disappointing. "

"👍"

"Very nice hotel"

"Staff was great ..pool , restaurant ,bar all were awesome..only 2 major problems 1st every phone number I tried ( including the key card holder and Expedia listed number) didn’t work. Front desk gentlemen gave me a number that was not close to not one of the numbers on the website or on Expedia or their in-house key card holder. 2nd I understand it was a super busy week for them however, the room I got everything was amazing except the fact that I felt like I was in a closet not one window and unfortunately, they said they didn’t have another room to give me, I felt like it was a cave but a really nice cave. Tahinia & Jamir (sorry if I misspelled it.) a great first impression when you walk into the hotel both are very kind very polite and very helpful."