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"Amazing room and amenities! Guest can use the spa during certain hours and it was super nice and not too crowded. Beds were so comfortable. Only negative was the room was super hard to find and had to go up and down a lot of stairs to get to it. "

"The upgrade room was very spacious and well presented. We did try and book the swimming pool but unsuccessfully. Staff were very helpful and always attentive. Will definitely stay with this brand of Hotel again"

"Spa was great, room was nice, dog friendly "

"Service excellent. Breakfast plenty of choice good quality. The 7 course menu was superb and the highlight of our stay. quality. "

"Lovely large room "

"Clean and tidy from the moment we walked up to the hotel, greeted by the lovely Gerry (hope I remembered the right name!) Room and Staff were lovely, polite and welcoming. Great location of Bath - close to amenities Nice touch by leaving a birthday note & sweet treats in the room ready for our arrival. Will definitely stay again :) "

"Had a lovely stay. The main property looks just like the online images and is really beautiful however, I’m assuming that most people stay in the building to the left which is less historic. Our check in was easy and even though we were brought to a room with just one bed, the staff rectified this pretty quickly and brought us to a room with two beds, which is what we had booked . Comfortable beds, quiet rooms. I would imagine it’s a little louder in the high season. We were a bit disappointed because The Cloisters restaurant was closed and this was one of the many reasons why we had booked because we were so delighted with how beautiful that restaurant looked. My guess is they do not open it in the winter as the hotel is not as busy. We had dinner in the other restaurant on our first evening there. This was our only negative experience during our stay honestly. The staff were very friendly however we were the only table in the restaurant at the time and our food took almost an hour to arrive, even though we had ordered a simple appetizer and salad. It seems strange to wait so long when the restaurant was clearly not busy at all. But aside from that we did really have a wonderful day and the grounds and property are really beautiful and every staff person we encountered were incredibly friendly and helpful. The breakfast was great! Very close to town and if you don’t have a car, there’s a bus stop right out front of the main driveway. "

"Very good"

"Nice little room, great location and really friendly staff. Would definitely stay here again "