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"Very good"

"Beautiful hotel. The rooms are wonderfully decorated. The staff are all very lovely"

"The hotel honestly exceeded my expectations, given the good price. Despite being on a busy square the room was quiet. Not a huge room but big enough for my needs with a queen bed and great view of a historical building. Staff was friendly and helpful, check in and out was streamlined. No issues, would stay again!"

"It was all I would ask from a luxury hotel."

"Myself and a friend were in Bath for one night as part of a golf trip. Staff were friendly and helpful at check in. Had a nice cold pint on tap before heading up to our twin room for a very hot shower and then heading out for a night out in Bath. The room including the bedding and bathroom were exceptionally clean. The beds and pillows perfect. I think the mattress may be more comfortable than my own. We were going to get breakfast but it was exceptionally busy at 9am so chose not to. The staff had warned us to be early if we wanted breakfast. We were lucky to get a parking space. A little frustrating to have to pay £17.50 but I do appreciate why (Bath is a small city set in and around a valley). At check in staff explained how to get the discount on the machine in the lobby. The hotel send you a list of alternate parking if you can’t park at the hotel. This was a cracking hotel and did basics of what a hotel should do brilliantly. Will definitely use again if I’m in Bath again."

"Enjoyed our stay at the Gainsborough Bath Spa. The opportunity to "take the waters" in the morning was better than I expected."

"Nice staff. It has no parking but you would be able to find one close by. Clean and well stocked."

"Amazing front desk staff!! Great reccomendations "

"Beautifully presented property, with excellent staff and amenities. Staff went out of their way to provide a great service and experience. We can’t wait to return again. "