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"Really enjoyed our stay here. The staff were very friendly and professional. When we had a small issue with our room it was dealt with immediately and resolved satisfactorily. Breakfast and dinner was lovely aswell "

"Great option for my family. AC was pumping!!"

"Very comfortable air conditioned room. Hairdryer, shower gel and shampoo/ conditioner in room plus a safe. "

"Great stay with friendly staff."

"Very quiet stay in a garden room. Ideally located for visiting Bath."

"This hotel is in such a convenient location with lots of dining and drinking options around! The rooms are quite small, but we didn't need to spend much time in the room anyway since we were too busy exploring! Staff was so sweet and welcoming, and we just adored this hotel and location!"

"Nice and central in Bath comfortable room great bed staff super on to it and friendly "

"Hotel is in the perfect spot for seeing Bath. Room is decorated nicely and was very comfortable. The. Breakfast included was fantastic. "

"The Gainsborough has a beautiful spa area and is very centrally and conveniently located in downtown Bath. The hotel stocks all rooms with soft drinks and water in the mini fridge (a nice touch), and the breakfast offerings are excellent, including both a continental buffet with a cooked to order option. The bar area of the hotel is small and was not well stocked during our visit. Also, some of the staff seemed new and unfamiliar (although polite) with the property, but the concierge as well as the front desk manager, Howard, were wonderful, and made what was a good stay into a great stay. The concierge's restaurant and tour recommendations were wonderful, and the front desk manager assisted our party of four with an issue we encountered with a rude and arrogant guest. The professionalism he demonstrated in handling the situation was commendable. We will be back. "