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"Really excellent service in delightful hotel . Bath is a fascinating city and the hotel is easy walking distance from all the historical must sees and excellent range of restaurants ."

"Hotel condition and location really good however both being in our seventies, with two full sized suitcases, we were really surprised and seriously disappointed to have been given a half landing room having to lug our suitcases up and down six-seven stairs by ourselves!! Checkin clerk didn’t seem aware or concerned. "

"A nicely decorated room, well located within walking distance for the main tourist attractions. The bathroom was very spacious, the hot water was very hot, and it was quiet around the room. The bedding was clean and comfortable. The magazine provided was also very interesting. The breakfast was great - a lot of variety, hot and delicious, and the staff were very friendly. The only thing was it would have been good to have parking within the cost of the room, we had to park at the park and ride and walk down which took some time. Overall a very pleasant stay for our first time in Bath."

"Excellent hotel. The Francis is beautifully decorated, the staff are most attentive, the property is quiet, immaculate and very comfortable."

"Merry small room,service was OK,team great,but,small rooms..."

"Good location. Friendly staff. "

"Centrally situated in the heart of Bath so ideal for looking around, shopping and transport (train and bus station less than 10 minutes away). Staff were welcoming and very friendly and the room was clean and well equipped."

"very good location for exploring Bath. Quiet at night. room spacious and had everything we needed. Complimentary fresh cookie at reception was a nice touch. Breakfasts good. All staff very friendly and helpful"

"The hotel is styled like an Old English country home. It’s lovely and the staff is spectacular. A special mention to George who was attentive, friendly and always professional. This is our favorite property in England!"