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"Staff are warm friendly and care about their visitors. Restaurant manager was amazing and made the familybirthday celebrations v special."

"Such a perfect way to spend our day in Bath!! Amazing staff and incredible atmosphere "

"The staff were all very accommodating and friendly. The room was clean and the staff came back at a time requested for our room to be serviced. The evening meal was lovely and the cocktails made by the barman were excellent. We had 2 pets with us and the room had 2 pet beds set up in our room on arrival which was lovely. "

"Staff were great, room very comfortable and evening meal was delicious "

"Room spacious and very clean"

"The hotel is beautiful. The service is delightful. The staff is great. Shout out to Chris the bartender. And it’s the only hotel in Bath with its own spa with waters from the local hot springs. I highly recommend it. "

"Room was clean, staff were brilliant and food in the restaurant was excellent "

"Loved the stay, however, I booked and paid with hotels.com, the hotel asked for payment as it hadn’t registered their end. Embarrassing for me. Not great!!"

"Good room great staff"