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"Very clean hotel and helpful staff!"

"This hotel was by far one of the best hotels we’ve ever stayed in. They had everything you could imagine and think ahead for all your anticipated needs. Fresh fruit water prepared for you in the lobby. Great staff. The only problem was our TV didnt work for the almost all of our stay. I spent more time trying to fix it than watching it. I called the front desk several times and the service employee came to fix it and then it broke again. "

"All good "

"Well I stayed in the grand suite which had a huge outdoor balcony. The issue was the lights for the balcony were off. I asked the front desk on the first night if they could turn the lights on. They said they would call someone. No one came and lights stayed off. The second night I had the gentleman that was working the front desk come look at the problem he left and said he had to make a call to fix the problem. I waited all night no one came to fix or turn on the lights. I rented the room to enjoy a big balcony at night but it was completely dark so it ruined our plans. Also the jets in the tub did not work at all. I find it disconcerting to advertise jet tub and an outdoor balcony if you’re unable to use them as desired. When you rent the most expensive room in the hotel these are not the issues you should have to deal with. Other than that everything else was great. "

"Excellent and clean room. Staff super nice. "