「Very disappointing stay. We booked 3rooms for Sept.12 while attending a family wedding at 4 PM. Days beforehand, I emailed the hotel and even messaged through Expedia requesting early check-in since regular check-in was also at 4 PM, but received no confirmed response. After multiple calls, we were finally allowed to check in around 3PM. Upon arrival, the staff initially thought we had only booked one room until our other reservations were found.
The biggest issue was Room304. It had a portable...
「This place is not as elegant as I thought. It is dated and old. The carpet in our room was buckling in various locations and the sink and shower were dripping. This place needs a makeover.」
「Lovely people, helpful re a mobility issue. Pleasant room not fancy but very clean & well equipped. Well located. Easy parking. Only a 1 night visit to family this time so didn't use pool (which looked tempting). Will go back.」
「Broken and noisy air conditioner and they didn’t have another room available. They didn’t help find another hotel. I had to do it myself. Refund was promised but I had to call Expedia to get it. Place was run down and not maintained.」
「It was a little pricey for what you are getting, but it was very very clean and comfortable. Breakfast was just cereal, yoghurt and toast, but it was very cleaned. Extremely nice people and they had a basketball court outside too!」
「I didn’t enjoy staying at this property at all because the room was inconvenient, in which I didn’t like that the sink was located outside the washroom, and the sink was located close to the kitchen & coffee area in which that is not hygienic for the sink & coffee area to be close to each other. I’ve never seen any motels’ rooms with a sink outside the bathroom. I will never book this property again in the future.」