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"Loved this hotel. Location is perfect as it’s next to Nagano train station, bus station and taxi rank. 30 second walk to Family Mart and 2 min walk to Don Quijoti. "

"Requested a toddler bed as advertised as free when I booked the room. It wasn’t provided and when I asked for it I was told that it would be an additional ¥8990. Pool advertised is also a hefty additional charge"

"Nil "

"Great stay!"

"Nice hotel. Less than 10 mins walk from the station. Breakfast was awesome and so is the view. Spacious room. Clean. Staff is nice."

"Very nice staff!! They are very helpful!"

"Many hot springs around. Need your own transport to get around. Went off season so maybe the dining options were limited. Good place to unwind though."

"This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend"

"Great stay and easy to get to hotel. Room shows wear and tear, but it’s not their fault. Us travelers need to be more aware and take better care of the rooms. "