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"The JAL hotel is wonderfully located in Nagano city, only a few blocks walk to the train station. A full and large Breakfast is available everyday on the top floor for amazing views of the surrounding mountains. Rooms are quite spacious. There are many restaurants in the nearby area to choose from every night. Nagano is a wonderful city to visit in Japan as it’s much less crowded than places like Tokyo or Osaka. The direct bus to the snow monkeys from the station was a tremendous experience, as you get to see the snow monkeys in their own environment."

"Lovely and convenient place to stay. Large rooms, wonderful room amenities and comfortable bed. Staff was friendly and helpful! "

"Good breakfast, friendly staff, clean room"

"First, the pictures on expedia or even the hotels website did not do this place justice. This is a gorgeous hotel with lots to do and see. We were checked in by "Lucky" who spoke really great english. He spent about an hour with us checking us in, walking us to our rooms, showing us everything in our rooms and helping with luggage. Both the dinner and breakfast were buffet with lots of options. I think we were the only foreigners there but they did not treat us any different. The shuttle down to the town square is very convenient. We did not use the hot springs but we did use the open air bath in our room which was amazing. The beds were reasonable comfortable. Enjoyed the plethora of amenities and open space in the room. "

" Nice breakfast for a budget hotel within walking distance to the railway station "

"Everything was perfect. Nothing more you could ask for. "

"Excellent central hotel in Nagano, very close to the station (around 5 min walk). We checked in late after the Shinkansen from Tokyo and the process was quick and efficient. The breakfast was good and twinned with Wendy’s so there was the option of a burger as well. Clean and tidy hotel. "

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Great views, great space, great breakfasts although crowded and hard to keep dishes topped up. Terrible beds"