Find 5 Star Hotels in North Coast from ￥16,355

"Everyone was beautiful and the staff was super helpful and friendly."

"Check in process very unorganized with long lines. Room not ready at the 3pm check in time. Room shower needs a deep clean. Grout is black and brown. Beds are very firm. Bathrooms by pool area are not clean. No waiting staff in beach area or pool area. Resort lacked entertainment ands short staffed. Cat infested resort, cats on furniture In the common spaces. No alcohol being served before 10am and most bars close by 10 pm. Spa has ceilings falling down and holes in ceilings in the water areas. The manager refused to come to room to see the conditions of the bathroom. Sent a video that I will upload here and he noted “he doesn’t see anything wrong”. Definitely not a 5 star hotel!!! Only can get premium alcohol off you book privilege, which was falsely advertised. Food was just ok, Jamaican food was the best at the jerk hut and red snapper. A few good staff that we interacted with: Shameka from housekeeping, Ashdaine, Chevonne from check in, Courtney from bag services, Rocqel from Red Snapper"

"The pool was fantastic... beach area was okay too... Food,staff,property,everything was tops for me and my family... Love love love it...Definately going back very soon."

"I paid for privilege service and was highly disappointed. Had to fetch my own drinks while others around me were being served. I had to ask another gentleman to order on my behalf due to this. I wish I could post the photos but was highly disappointed. There were some staff there such as Kash Joseph RuthAnn Claudine Millicent who I have gotten to know and made my stay comfortable but as for the pool and butler service would like a complete refund "

"This was our first time in Jamaica and we are SO happy with our stay. I am always a bit weary of hotels but this one was great, clean and welcoming. The beach and pool were clean as well. Staff was very attentive and nice."