6/10 (普通)
Diamond
2025 年 9 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My best friend, and I stayed at the RIU for five days to celebrate our birthdays. When booking We booked to have a room with a tub and ocean view, once we arrived and checked in they presented us with a supposedly upgrade. We got to the room to see that we didn’t have a tub, and view was more like a “far away” view of the ocean. We didn’t press it because at least we had an elevator and we could see the pools. The elevator was a bonus even though it smelled like sewage every day. The water also smells like sewage. The food was very med, the only good food that we experienced on the resort was Pepe’s and they’re only opened from 12-3pm. The beach on the resort is also very med, and a little dirty. There were metal forks, cups, and paper coming out of the sand. The pool closes at 6pm and the entertainment wasn’t great so there’s really nothing to do after that. I broke my ankle while on this trip and there was no nurse on site, I had to wait till I arrived home. Everybody was nice until it was time to check out. They charged us $240 for a makeup smudge in the sheets, arguing that there was no way to get it out. They took pictures and everything, really wish I would’ve pressed this a little more because those sheets didn’t cost that much!! Maybe $60 on a high end but $240 was robbery. Getting off the resort was my favorite part of the trip. I hope this review helps, I plan on staying at a different resort my next visit.
Diamond
2025 年 9 月に 5 泊滞在
