サウス コーストの四つ星ホテル

「From the moment we arrived we received a warm welcome from reception staff. The room was lovely, very comfortable and clean with a great sea view. The dining experience in their Coast Restaurant was also very good with attentive, friendly waiting staff and excellent food. A really great break away and beautifully positioned on the sea front, will definitely return!」

「Lovely room for a relaxing stay in the New Forest. The food (dinner and breakfast) was standard hotel food—not bad but not great. The dinner was presented in a gourmet style but of average quality.」

「It was a very mixed stay, although overall it was positive. The first room we were given was very dirty. The walls in particular were yellow and marked, including hand prints on the walls and mould on the curtains (pictured attached). The room was very hot and the window didn't open - no air conditioning either. It was quite small and cramped. Premier inn would have been a lot better. Having raised concerns to the receptionist we were given a much cleaner room. The swimming pool and spa were...

「Decent location. Kind staff.」

「We booked the hotel for a short break for our 10th wedding anniversary. The room exceeded our expectations and it looked much better then the pictures online. The restaurant was excellent, so was the outdoor swimming pool. The only thing that wasn't great was a corporate party taking place underneath our room which we were not told about at the point of booking. When I called reception I was told the party would finish at 23.00 which it didn't. When we called again we were told it would...

「Great location and breakfast! Room small and quiet, and clean enough. But overall... Hotel very worn and needs an update and clean. No teaspoon in room. Had to plug kettle in on bedside table. No decaffeinated coffee. Tiny TV. Poor signage to rooms. Staff mainly uninterested and unwelcoming. Room was down precarious set of stairs, in basement. View of walls. No air con. No parking (unless paid £30 for valet parking). If you want to swim it's £5 extra.」

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「Staff was very helpful with arranging taxis etc.」

「The whole experience from checking in with the very friendly staff to enjoying the bar late at night, lovely sleep at night, great breakfast in the morning and then swim in the pool was a joy for the whole family. Would definitely stay again. 」

「全体的には良かったです。朝食が毎日同じ料理、食材が並んでいるのて長期滞在者には不満が残ると思う。」

「Anna at front desk was excellent and we would stay again」