ロウアーアーシニッカーキーズの四つ星ホテル

「Great place however staff service at the adult pool was horrible. Tried to order food and drink and the guy server had a chip on his shoulder」

「Overall our stay was nice. We loved the shores pool, and paid extra for ocean view and balcony, which was ruined by the sargassum(out of resorts control of course). Also the balcony was not a private balcony attached to our room, it was just an extension off the walk way open to anyone really, so that part is kind of deceiving. Also, not like a huge deal, but we are huge sports fans and we were trying to watch the FiFa and basketball championships game, and there was no cable. Called to try...

「The location of the hotel is excellent, and from the outside the property looks beautiful and well maintained. Unfortunately, the experience changed completely once we entered the room. The rooms and bathrooms felt outdated and poorly maintained, more like a 2-star hotel than what you would expect for the price being charged. In my opinion, it is not worth the money. Another disappointment was that the hotel does not have its own restaurant, so guests must go to the neighboring Amara Cay Resort...

「The villas were not as described in Expedia. No blackout shades. Don’t plan on sleeping late. Window treatments broken and a lot of light comes through. The golf cart pickup is spotty at best and the villas are a long hot walk from main resort attractions. There was a family of 40 having a photo shoot behind my villa and set up camp there for 4 hours. Sitting on our porch steps as well. Called to complain and security never came. There was poop in the lagoon….i think it came out of babies...

「From the check in to the food, the great conversations with staff they made us feel right at home We will be back Beautiful property」

「The "suite" was a single room with a king and pullout sofa, there was no separation. So if you are traveling with children be aware that this is the same as a double queen at any other hotel room.」