Find 4 Star Hotels in Cartagena from ￥17,230

"The hotel is well kept, always clean, and the breakfast buffet was good, but I wish it was more consistent. I think in their desire to give people variety, they take some things off the menu and add new ones, so when you find something you really like, it might not be there the next day. The mini arepas by the pool area were our absolute favorite, and the lady making them was super nice! The location of the hotel is great, you are only a10-11 minute cab ride of the walled city, behind the hotel there are nice restaurants and souvenir shops. Next to the hotel there's a small mall whit a pharmacy and a dollar city, which is very useful if you want to buy a beach ball, and snacks. There's also a good empanda kiosk. The staff of the hotel is incredibly nice. However, I don't know if it was the front desk or the person in charge of actually bringing things up to the room, but anytime we called for something like ice, it took a good 40 minutes. The pool is big, the area is roomy, and i loved that there's no card system to get towels. You just take them and bring them back when you're done. Drinks by the pool are well served. My only complaint is that the one night my kids went down to eat dinner, they order food, which was good and reasonably priced (you know for a hotel), but they ordered water which wasn't listed on the menu, and it turned out to be $10 dollars per small bottle. "

"We absolutely loved our stays at Estelar in both Cartagena and Medellín. This Colombian hotel chain is excellent, and I’d highly recommend it to anyone visiting the country. The front desk staff were outstanding—professional, friendly, and always ready to help. Breakfast is included and impressive, with a wide variety of options: fresh fruit, eggs, yogurt, and both savory and sweet dishes—you can choose whatever you like. On a personal note: thank you to Katiana at the front desk, super sweet. But everyone was super nice. We'll be back!"

"I would give this resort a 1-star rating. While arrival and check-in went smoothly, the overall experience quickly declined. One major issue was the language barrier. There was a clear lack of staff who could effectively communicate, which made even simple requests frustrating and difficult. During our stay, service was consistently poor. On two separate occasions at the pool, I requested drinks for my spouse and me, and both times, the request was never fulfilled. Another day, I ordered room service and received a notification through the app saying the food had been delivered—but nothing ever arrived. When I called to follow up, communication was again an issue. We eventually went to dinner, only to be told our food had “finally arrived.” Completely unacceptable. I also experienced an issue poolside where I was told I could not have a bottle of alcohol, while others clearly were allowed to. This felt inconsistent and, frankly, discriminatory. I felt racially targeted and did not observe others being treated in the same manner, which made the experience even more upsetting. The only positive part of this trip was dining at the Portofino restaurant. The staff there—Maria and Samir—were incredibly kind, professional, and provided excellent service. They were the highlight of an otherwise disappointing stay. Overall, I would not recommend this resort based on my experience. "

"Excelente colocar más platos en el desayuno típicos "

"It was the best of the best . Im coming back at the end of the year"