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Santa Catalina Hotel

Photo gallery for Santa Catalina Hotel

Featured Image
Rooftop Pool
Outdoor Pool
Outdoor Pool
Minibar, in-room safe, desk, laptop workspace

Overview of Santa Catalina Hotel

VIP Access

Santa Catalina Hotel

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
130001, Cartagena, Carrera 6, Cl. del Candilejo #32 - 62

Explore the area

  • Popular LocationClock Tower1 min walk
  • Popular LocationIndia Catalina Monument10 min walk
  • Popular LocationBocagrande Beach16 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)17 min drive

Choose dates to view prices

About this area

Cartagena

Located by the ocean, Santa Catalina Hotel is in Cartagena Walled City neighborhood and is connected to the convention center. Clock Tower is a notable landmark, and the area's natural beauty can be seen at Bocagrande Beach and Marbella Beach. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira.

What's nearby

  • Casa del Marques de Premio Real - 1 min walk
  • Clock Tower - 1 min walk
  • Puerta del Reloj - 1 min walk
  • India Catalina Monument - 10 min walk
  • Bocagrande Beach - 16 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

About this property

Santa Catalina Hotel

Hotel connected to the convention center in Cartagena Walled City with free breakfast
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a poolside bar. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and spa services. All 40 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find minibars and free local calls.
Santa Catalina Hotel offers 40 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 52000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Property Registration Number RNT 62290

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 153 out of 214 reviews
5 - Excellent 71%
Rating 4 - Good. 43 out of 214 reviews
4 - Good 20%
Rating 3 - Okay. 11 out of 214 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 214 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 214 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was good. We needed more soap and towels and got it to us on time. The complimentary breakfast was really good (no cereal or bagels). Staff was very nice and helpful. Will definitely stay here again.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice, the staff was very helpful, they even helped me set up my Covid test. Breakfast was included and it was very good. I will definitely come back to Santa Catalina.
Stayed 4 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ACCORDING TO THE HOTEL, IT WAS EXPEDIA'S FAULT THAT WE PAYIED FOR A ROOM WE DIDNT GET. EXPEDIA SHOWED ME A PICTURE OF A ROOM WITH A HOTTUBE, WHEN I GET THERE THEY SAID THAT ROOM WAS NOT AVAILABLE AND IT HAS BEEN TAKING FOR DAYS ALREADY. BASICALLY I DIDNT GET THE ROOM I WANTED AND PAYED FOR, AND THEY DIDNT GIVE ME ANY MONEY BACK.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean, the staff is very attentive. The rooms are very confortable and the breakfast is the best.
Stayed 8 nights in Jun 2021

2/5 Poor

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The view of the room was great and the room as well was nice and big ans confortable. The staff was nice the majority of them. Oscar front the front desk was an exceptional person with my friends and Me. He was educated and treat us with respect. On the other hand Jan from the front desk was disrespectful and really mean to us. One day we were without food because of the curfew and he did not help us with information about how to get some food on the city. He also was mean and with a really bad attitude the whole time every time we ask for a question during our stay. The Inka restaurant on the hotel was great. Delicious food and amazing service and very friendly staff. I would definitely come back there for the restaurant and some of the services like the pool staff. I would not comeback because of the bad service of this front desk worker.
Stayed 4 nights in Jun 2021