サウス セントラル アラスカの三つ星ホテル

「Facility was advertised as newly renovated hotel. Not only was the hotel not renovated the furnishings in our room were old, worn out and beat up. The only thing relatively new was the television. Mattresses and box springs were falling apart. Towel rack and bath faucet were beat up and obviously not renovated. Carpeting and paint were old and showing their age. Heater was unplugged upon our arrival and the temperature of the room was 58 degrees. To be fair the maintenance person came to...

「Great as always. Convenient for my trips when I lay over.」

「Very convenient, just in front of the small boat harbor. Hotel staff was very friendry.」

「前台員工可能太累了，笑容都沒給客人。」

「静かな港町、あの立地、良かったです。又行きたいです。」

「11:00PMまでのチェックインと記載されてましたが、0:00AMを回ってのチェックインでも、とても丁寧な対応でした。建物内も綺麗で部屋の中は特に素晴らしかったです。また、利用したいと思います。」

「I booked one night by Hotels.com several months ago and got a reminder one day before stay. Nevertheless I got refused by the staff saying “your reservation has been cancelled”. I couldn’t believe that and understand how come such a terrible event happened. It was midnight and l had to accept an alternative he offered to me. It was terrible though I appreciate his help. It may be better never to book this hotel again.」