Stayed for an evening after a cruise- hotel was clean and staff was very nice
Michele
2024 年 5 月に 1 泊滞在
8/10 (良い)
Sean
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sean
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
CHING、ROMEOVILLE
家族旅行, グループ旅行
2024 年 5 月 14 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outside looked nice, but that was not the case on the inside my family refused to sleep in room. I had to request another. So we had to pay the diffrence for a decent room and pay for an extra room because they had no other rooms with double beds for the three of us.
But one room had usage backup in the tub they politely cleaned it. But as soon as I finished showering sueage spewed from the drain filling the the bottom of the tub. Through out the night it drained and filled a few times .
They did offer a free shuttle to the cruse port , but we had to wait an for them to find the driver but he did show and take us to the ship.
CHING
2024 年 5 月に 1 泊滞在
8/10 (良い)
kevin
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's an older hotel with basic amenities. The room was clean, and bed was comfortable enough. For the price, it's pretty good especially its strategic location with the free shuttle stops nearby. The nicest person who greeted us warmly and very helpful was Christopher. You could tell that he really enjoys his job.
kevin
2024 年 5 月に 1 泊滞在
4/10 (不満)
Janice、Bloomington
家族旅行
2024 年 5 月 10 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Request for an accessible room was not provided, and the only room available 20 minutes after check-in began was in an old building never updated. Tiny, tiny bathroom with door swinging inward, low toilet, and no grab bars. Told at check-in that such requests can only be considered if you call the hotel directly and apparently never through Expedia or other search sites. Beds had scratchy bedspreads and broken-down mattresses making it hard not to roll off onto floor. Front desk wonan was nice but did not trade rooms for us with someone who had not yet checked in to provide a room that would have accommodated my wheelchair more easily.
Janice
2024 年 5 月に 1 泊滞在
6/10 (普通)
Angela、Newton Falls
カップルで旅行
2024 年 5 月 10 日
良かった点 : スタッフとサービス
Very close to downtown and marina/cruise port. Room was clean but in need of some updating. No complimentary breakfast but there was good breakfast at their restaurant.
Angela
2024 年 5 月に 1 泊滞在
8/10 (良い)
Michael
家族旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
the cleaning crew cleaned out our room before we checked out. we left to have breakfast at 8am and came back to our room cleaned... which is good... but they threw away all of our food and drinks that we planned on taking with us.