ヘイスロップの三つ星ホテル

「プレミアムダブル又はツインルームで予約しました。 当初、通されたお部屋は広く、バスタブ、冷蔵庫も有り 良かったのですが、バスタブにお湯を入れているといつまでたってもお湯にならず、ベットはシーツが敷いているだけで、掛布団も毛布もなく、フロントに苦情を言ったところ別の部屋を用意されました。部屋は半分の広さになりバスタブ、冷蔵庫もなく、シャワーの水圧は最悪。ちょろちょろしかでないので風邪をひくありさまでした。部屋の暖房も部屋では調節が出来ないため非常に暑かったです。 2泊したので、2泊目は元の部屋にしてほしい旨たのみましたがボイラーの調子が悪いということで、結局2泊狭い部屋になりました。お詫びということで夕食をご馳走してくれましたが、部屋代金の返金はありませんでした。田舎町の古いホテルということで、ある程度は覚悟していましたが、旅行の思い出が半減してしまいました。」

「The hotel is just ok, it worked for us for a friends weekend away but I doubt we will go back. The staff are very rules focused which makes you feel less of a valued guest and more of an inconvenience. But it worked as a place to stay and ok if you are on a budget.」

「The Noel Arms Hotel was very comfortable, and the staff were so kind to me. A lady at the front desk helped me many times. When I had trouble, she understood my English and spoke to me slowly. Thanks to her, I felt safe and relaxed during my stay. I truly enjoyed my time here. 」

「Parking was great staff was very friendly and couldn’t do enough for us. We had too change rooms though but it was no hassle at all as they went beyond their selves too help new owners only 1 month alot still too be done but food was exceptional 」

「Mega friendly staff, room spacious and clean. The only negative is the mattress was very soft and you rolled into the middle of the bed」

「Overall, good value for money. The family room we stayed in was a little dusty, and the hot water didn’t work in the basin, but that was all. The breakfast was good for the price, and the staff were helpful and friendly. My child left her jacket in the lobby, and the staff kindly found it and brought it to our room the next day, which was greatly appreciated. We were also pleased with the parking. Recommended for anyone travelling with a budget.」

「スタッフの方がフレンドリーで親切だと感じました。また広いバスタブがあり、旅の疲れを癒すことができました。」

「スタッフの方に親切に対応して頂いて安心して宿泊出来ました。また次回も利用したいと思います。」

「The ceiling was leaking liquid down the bathroom wall. The room was not set up for 2 people. There should be a shelf in the shower to hold shampoo, wash gel, etc. Could not figure out how to turn on towel warmer. Upside is the you g lady at the reception desk was very responsive. 」