ファイブ ケイズの三つ星ホテル

「Nice hotel」

「Was totally more than what I was even expecting and wish I had booked my entire trip here. Own private pool split two bedroom two bath floor plan Amazing quality sheets pillows Open floor plan high ceilings and privacy even though ocean view was not available we extremely Impressed Right next to two most beautiful beaches and some best local restaurants Staff so so nice and accommodating」

「Our stay was peaceful and wonderful. The beach was nice and quiet, the room was clean and spacious. The service was very helpful and It was great to see restaurant on site that served food whenever you needed it. We had a great time..」

「1st guest at the hotel as I've told. They just recently opened and has restaurant on the property. It's 5 mins or less walk to the beach entrance. Conveniently located at downtown grace bay area near shops and restaurants. The restaurant is delicious and comes with breakfast included. One of the better restaurants in the vicinity! 」

「All good 」

「エクスペディアから予約確認メールが来てから1カ月後に、オーナーから直接メールが入り、諸事情(ダブルブッキング)で泊まれなくなったのでキャンセルしたとの連絡が入った。旅行日が迫っていたので、エクスペディアにも電話して対応をお願いしたが、自分で対応するしかないとの返事。オーナーと3週間ほど何度もメールのやり取りをした結果、この宿泊施設(Cekers Townhouse)を紹介されて泊まりました。元の宿泊施設は街の中心部まで歩いて5分、海が目の前のロケーション。3ベッドルーム。しかし、紹介された宿泊施設は街の中心部まで車で5分、海までは歩いて15分、2ベッドルーム。条件は悪化していますが、一切の値引きに応じてくれませんでした。 既に他のホテルはいっぱいで予算内で泊まれる所はなく、飛行機のチケットも変更できず、エクスペディアからも「オーナーと交渉して代替施設を紹介してもらうしかない」と言われ、やむなく泊まる判断をしました。 旅行前に、これだけ嫌な思いをしたのは初めてです。この宿泊施設では、他にも同じような事象が発生しているようです。この宿泊施設を利用する方は十分ご注意下さい。」

「Great location, pretty, clean, and private. 」

「Clean condo, nice pool. Missing daily maintenance and providing necessities. 」

「Clean room, very attentive customer service. Overall, great stay! 」

「The location was spectaculal; right on the beach. The actual structure we stayed in was in need of some routine maintenance; for instance duct tape on the bathtub, exposed wiring, and the bed was terrible. Really simple little things to fix, which destacter from our experience. Also, the location shown on the map was not the location of the actual property. We found it using the address, not the location represented on the map. The support staff was absolutely spectacular and responsive to...

「The hosts are very nice and keep the property very clean. Excellent view of the lake and awesome breeze comes through the windows to feel the island air. Super peaceful will definitely stay here again.」