エブスフリートの2 つ星ホテル ￥10,059 ～

「Communication was a bit slow, had to send 2 mails before I got the check-in info bit as a standard mail they send out the day before. Stressed me out since we were going to another country. The apartment is pretty good. Beds are comfortable, the bathrooms are good but the kitchen was poorly stocked, and the apartment was very dirty. We had to wash everything in the kitchen before use, cause it was covered in grease and there were long black hairs around in the apartment (including in the...

「I made a booking for this house but a day before my trip the house I was staying in got swapped for another after the cancellation period. We arrived at the property and it was unclean with a smell of cigarettes, rotting chicken and rotting vegetables. The sheets were not clean, the tub was dirty and the toilet was filthy. All the provided cookware such as mugs were disgusting. It was such a bad smell that we couldn’t sleep so we left at 3 AM」

「Our booking was cancelled at 17.30 as we just pulled up outside of the property leaving me and my 2 young children stranded in London, nearly a week later i still havent received a refund」