「The property was basic, as expected, but the host's behavior was shockingly unprofessional and erratic. After honestly correcting a simple booking mistake (one guest instead of two) and promptly offering payment, the host initially seemed polite but slow to respond.
Things turned serious when I accidentally locked myself out of the bedroom—without shoes or phone—and urgently contacted him via my smartwatch. He claimed he'd arrive in an hour but vanished for hours, ignoring multiple calls....
「Fresh renovated triple room that accommodated myself and my 2 daughters with a bed each. The pub downstairs had great food. The owners very welcoming and friendly」
「Lovely accommodation convenient location to the Brook.
Friendly staff.
Comfortable and clean rooms.
Shower slightly on the hot side for a perfect shower.
Very satisfied」
「From the pictures on the site, it indicated that toileries would be provided. But there was none to be seen. Initially had problems getting into my room, because the no. received was incorrect. Contacted the Office and this was corrected immediately. The no.19a bus goes to the 'Shirley' area, just ask the driver to put you off at the Howard Road bus stop. Take the 1st left and you are on Howard Road and the Guest House is on the right. The full address of your premises needs to include...
「The Plough is in a very picturesque area and is also very conveniently situated and easy to get to. The room was comfortable and the pub itself had a friendly feel with an excellent menu. Beside quite a busy road but it was quiet at night. Would definitely stay again if I was in the area.
」
