ワーテルローのスパのあるリゾート & ホテル

「Very premium experience. Valet parking included, they charged our EV and took it off the charger when full. Helped us with every request. Our room was ready early so they allowed us to check in a bit early and enjoy the facilities. Great experience. 」

「The worst hotel I have ever stayed. Front desk service is worse than what can be imagined. Sometimes ask for the same thing 3 times regardless by phone or face to face and still being ignored after told they would do it soon, e.g.lack of body wash, no bath mat, etc.」