Find all hotels by Shangri-La Hotels and Resorts in Viti Levu

"My sister’s flight delayed, I like the fact that even when their flight delayed the staff still at the airport waiting for their guest and it is really helpful for them as they had a lot of stuff with them and they are tired too. The hotel even prepared the deep freezer to put your frozen fish that they brought from the island. Keep up the good work and the amazing service God bless Capricorn"

"Wonderful surrounds, comfortable room, beautiful food. Lovely staff"

"The Bagi ride "

"Room was clean. Staff was friendly and kind. Property was well maintained. "

"A great place for a break. Super friendly staff and very relaxed"

"Brilliant, wonderful and welcoming staff always helping and making the days better "

"We thoroughly enjoyed our stay at Nalagi Hotel and would gladly return in the future. From the moment we arrived, the service was warm, efficient, and genuine. We stayed in Room 411 from the 7th to the 16th of July, 2025, and found the room spacious and very comfortable for the three of us. The staff promptly set up the sofa bed for our child, which made settling in easy and stress-free. A special mention must go to the hardworking and friendly housekeeping team, whose attention to detail was impressive. The room was consistently spotless, and fresh towels, bottled water, and other essentials were always replenished with care and precision. The complimentary breakfast each morning was absolutely amazing! There was a wide variety of delicious food to choose from—hot and cold options, fresh fruits, pastries, local dishes, and more. Everything was beautifully presented and tasted fantastic. It was the perfect way to start our day. The location of the hotel is also very convenient, with easy access to key areas in Nadi. We were grateful to Epic for organising our airport shuttle transfers, which were smooth and punctual both on arrival and departure. What stood out most was the friendliness and professionalism of every staff member we encountered—from the front desk team, the luggage handler to the breakfast staff and beyond. Their warm, welcoming attitude made our stay feel genuinely personal and comfortable. "

"Jessie from the kids club is an asset to the hotel, all the boys who run the daily water aerobics program and childrens club provide fantastic energy and entertainment for all guests!!!! Breakfast beautiful, grounds and pools beautiful. Needed a room change staff were very helpful and upgraded our room, were are very grateful 😁"

"The staff at Hideaway are so incredibly welcoming. I loved every bit of my stay, that when it was time to check out - I was a little sad. The food, service & rooms were worth the cost. The staff are what make this place incredibly special. Vinaka family."