アッパー キングスベリー ホテル

「Clean rooms」

「The front desk staff provided exceptional service, demonstrating both friendliness and professionalism. We encountered a fortunate opportunity to secure assistance with our luggage from the sole bellman during our departure, as we happened to cross paths in the hallway. Unfortunately, the bell service was unavailable upon our arrival, and we were unable to utilize a trolley on our own, which presented a health challenge. There was considerable distance between registration and the elevators and...

「Great valley view from the rooms. You have few steps to reach the room. Staff was very friendly, rooms were clean, kitchen had good utensils for 6 people. ~15mins drive from south Lake Tahoe and good shops. Overall great stay for family.」

「We didn't know about their fee schedule that charged substantial parking and resort fee outside the original price. We later found that casino hotels does it commonly. We should have stayed at a hotel or motel on the California side, just a few hundred meters away.」

「Friendly staff....clean large room」

「 We have never stayed at such a relaxing hotel. There were many hotels with the Hilton name, so at first we went to the wrong place, but we are truly glad we came here. The room was spotless and had a warmth that made it feel just like home. We instantly fell in love with this hotel.」

「Our stay was very nice」

「ice machine did not work, only one in whole building, had to put towels in hallway everyday and they would leave a bag of clean ones in hallway, no safe in rooms, lights on elevator don’t lite up on any floor and don’t light up inside elevator either, not sure what floor it was stopping at. The pool has 8 lounge chairs total, hotel can hold over 300 people but has only 8 chairs.」

「コロナでレストランバイキングが無くなってしまったのは残念だったけど、カジノは綺麗になってて楽しめた。」

「Great place to stay, definitely coming back」

「It's was good stay just need more cleaning specially room floor otherwise 7 out of 10」