Goog wide room, clean, nice kitchen.
I couldn't find the reception at the first time.
but kind lady in the reception.
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2020 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 2 月に 2 泊滞在
8/10 (良い)
Marites
家族旅行
2020 年 1 月 16 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Marites
2019 年 12 月に 2 泊滞在
8/10 (良い)
Howard
2020 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rough start, but overall a good stay.
Checked in and they didn’t have my reservation in the computer. They had to “build it” in the computer. In total it took about 25 minutes to check in. She said she would give me a room with a great view since I had to wait so long. The room wasn’t in the building that I made my reservation for though. Arrived in the room, and it did have a great view, but was this tiny room not really matching the description. I called and inquired and was told that was a “standard king” and other amenities were not guaranteed. 15 minutes later she called and offered a different room in a different building. I accepted and was pleasantly impressed by the change. Not the same view, but a very nice room.
Walls are too thin, I could hear the people next door quite well. They were loud people. Outdoor hot tub was not hot at all, but indoor one was nice. Overall I was happy with the stay and would stay again. I was also pleased to find a charge station for my EV. Attached pictures are my view.
Howard
2020 年 1 月に 2 泊滞在
8/10 (良い)
Jackie、California
カップルで旅行, グループ旅行
2019 年 10 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice space everything went well the only odd thing was everything kept shocking us like the door handle to the balcony and then light switches
Jackie
2019 年 10 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
カップルで旅行
2019 年 8 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
I didn’t like that the front desk was so inaccessible. Check-in was unclear as you had the choice to go to the front desk located in another building or you could check-in over the phone but you’d eventually have to go to the front desk to put a card on file.
Express check-out was available, but I have yet to receive my receipt for my stay and was charged $10 for something unknown.
It was extremely hard to get in contact with staff over the phone, at one point our room key stopped working and of course the only solution was to drive to the front desk to have it replaced. Customer service was poor.
宿泊されたお客様
2019 年 8 月に 2 泊滞在
8/10 (良い)
Jonathan
2019 年 8 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jonathan
2019 年 8 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful and peaceful
Beautiful area and lots to do at the resort. It's best if you can take advantage of all they have to offer while you're there.
宿泊されたお客様
2019 年 8 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 8 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The site's location is close to both Lake Tahoe and the Carson Valley.
宿泊されたお客様
2019 年 8 月に 2 泊滞在
8/10 (良い)
Lupiloo
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2019 年 7 月 12 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
When it comes to checking in you have to go way up the hill to the club house (which is not at the same hotel) they don't tell you or have any signs letting guests know where they should go to check in. Office was closed and no one in site. Waited for 20+ mins before we saw a maintenance worker who told us about checking in up the hill. Besides that we had a great stay! We stayed in a 2 bedroom suite and it had 2 master bathrooms one with a jetted tub. The drive there was beautiful and only 10mins from the main city (Lake Tahoe) will be back soon!!