「We didn’t like that there was limited hotel parking and that we incurred a $15 a day parking fee. Breakfast was tasty and complimentary! We did find it strange that most housekeeping staff did not understand English. We asked for a few items and at least 4 different employees could not comprehend what we were asking for ie: a garbage bag, glasses for the room, towels, and a bathroom scale to weigh our luggage. Usually there is a scale in every fitness center of every hotel we’ve ever stayed...
「First time in Reno, and I enjoyed staying here. Hotel staffers, bell boy, receptionist, cafe and restaurant crew, were very friendly, although my reservation did not show up in their computer upon checking in. I did not figure out how to control the sometimes noisy room fan. The cafe guy was also really friendly. The "Riverfront" is a hip but accessible restaurant, where I enjoyed my dinner. Clean and new structure, an easy-to-find landmark in the city.」
「I am a very very frequent traveler and luoi will not go wrong here . The manager is amazing the whole staff is amazing. They were very welcoming to us and allowed us to check in early knowing we had travel issues . EXTREMELY CLEAN !!!! This is a hidden jewel . 」
「Loved the room and the way the building has been renovated. Also enjoyed great bar and coffee options the next morning. A really cool boutique hotel!」
