ユニバーシティ ヒル ホテル

「This property is very cozy and has a lot of character. The bathroom could have been cleaner.」

「Room and facilities was clean」

「The perfect location, could walk to most of the places I wanted to visit. Great restaurants nearby. The room was very nice, but I don’t think I’ll be getting a street view again because of the noise in the mornings. It was overall a very pleasant stay.」

「Clean room」

「Staff was very helpful, knowledgeable and professional」

「My room was not clean when I arrived. There were crumbs on the floor between the bed and the window. Additionally, the base on the floor lamp was coated in dust. When my room was cleaned on Day 2, the cleaning didn't make sense. The toilet seat was up indicating the toilet had been cleaned. However, the towels had not been removed, the bed was not made, and the garbage had not been made.」

「Great stay, clean room and amazing staff!」

「Very disappointing overall. I will not stay here again. The one positive was that they put out a nice breakfast. Although the property and rooms were clean, many expected amenities were non-existent. For instance, there was no soap - neither bar nor dispenser - in the bathroom. We had 2 shampoos and one conditioner in the shower. I had to go to the lobby to request hand soap. An empty Kleenex tissue box holder was there, but was never filled with tissues the entire 5 days. When I asked the front...

「Very sweet staff And the hotel was very pleasant to visit」

「Very clean!!」

「周辺にレストランが多くあり、空港からタクシーで20分程度の場所にある清潔で快適なホテル」

「The customer service was awesome The breakfast attendant amazing an very pleasant,」