「The airport shuttle service was coming late even though I called 2 times before. We need to ask everything because they never tell the customers information without asking, for example the time of breakfast and even Wi-fi password.
The room was uncomfortable ,especially a number of outlets was not enough. There’re 4 outlets on the side of the bed but 3 of 4 are for lamps and mold grows there. Also there’re 2 outlets behind the TV but 1 of 2 is for the fridge so we need to change the plug each...
「The beds/rooms were really comfortable and quiet. Check in was easy online and the room was reasonably priced. I'd recommend it if you're tired of rooms with walls that echo.」
「There was no microwave in the room, and ALL of the ice machines were out of order; that alone was a huge disappointment. The room itself, though, was pretty nice.
Also, just as a matter of hospitality professionalism, the 3rd floor hallway carpet was absolutely FILTHY.」
「The place was nice. It was clean with friendly staff. Bed & pillows were so comfortable. There seemed to be limited dining options in immediate area though.」
「The hotel was pretty great, but not the best. The beds definitely need to be upgraded. Theyre very hard and a bit difficult to sleep on. The staff is beyond wonderful and professional which made it 10x better. 」
「Great place to stay! Very quiet. Clean. The hotel was sold out but would’ve never known.
Beds were comfortable.
Dave, breakfast host, was very friendly. Breakfast was hot and fresh. Good options.
If you’re looking for a modern, cold decor hotel, this is not your place- if you’re looking for a cozy, clean, comfortable and friendly stay- this is your place. Would recommend and will be back! 」
「We had a great experience here. We were here for a couple of nights on the first leg of a longer trip that included upstate New York and Niagara falls. We would stay here again.」