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「Our stay at Olivia Oceanfront Tulum was absolutely incredible! We traveled with a group of friends, and it was the perfect place for an unforgettable Tulum getaway. The beautiful setting, relaxing atmosphere, and amazing amenities made our stay even more special. The Guest Experience team was amazing and helped us throughout our stay with great recommendations for restaurants, activities, and places to explore. The check-in process was quick and easy, and our room was clean, comfortable, and...

「Beautiful location, clean modern rooms, ocean front pool and staff super helpful. The hotel electricity is run with a generator so no hair dryers, mini fridges and some rooms do not have aircon. But if you are looking for an authentic beach hut experience this is for you. Be sure to bring insect repellant.」

「The hotel is surrounded by nature, and I had a very relaxing stay.」

「Muy bien! Solo la tienda y el restaurante mal surtidos.」

「綺麗なお部屋でした。湿度が高くてドライにしましたがなかなか快適とはならず2泊しましたが帰る頃にやっと体感的に良くなってきました。廊下にウォーターサーバーがおいてあるのですがコンセントがさされてなく、お湯が出ずフロントのサーバーまでお湯を入れにいくことに。暑いエリアなのでお湯が必要ないのかもと考えるのかもしれないですが必要であると思います。」

「Excelente lugar」

「Lo único que no me gustó fue que ni tenían repelente en recepción ni en la habitación y hay desmasiado mosquito」

「Reception service is so good and helpful.」

「El hotel efectivamente está a pie de playa. Tomar la clase de Yoga a las 8 am enfrente del mar, de verdad que es una delicia y vale toda la pena del mundo. El cuarto super amplio y limio, me gustó mucho, aunque ya tiene algunos temas de mantenimiento, Desafortunademente el sargazo está fuera de control, sin embargo nos dieron acceso a un parque con cenotes (casa Tortuga) y estuvo increíble. El desayuno incluido también nos encantó. Ojalá puedan hacer algo con el tema del sargazo porque si es...

「La habitación muy limpia y el servicio excelente」

「We had a wonderful experience at Kai Tulum! Everything was great, and we really enjoyed our stay. The beach and sea were clean, beautiful, and warm — perfect for relaxing and enjoying the Caribbean. Another big advantage was the nearby Maya archaeological museum, which made the experience even more special for us. The location was excellent, and everything met our expectations. We would definitely recommend Kai Tulum to anyone visiting the area!」

「The staff went above and beyond to make our stay exceptional. They reached out about a month in advance to assist in planning something special as we were traveling for my husband’s 50th birthday. It’s located right on the beach and even if you don’t have an ocean view you can hear the sounds of the waves crashing as you relax in the room. The food was absolutely delicious. The only thing is the restaurant was not open at 8 for breakfast. So just be aware of that if you are in a rush in the...

「4日間滞在しましたが、初日は水が2本ありましたが、2日目、3日目は1本、4日目はゼロでした。隣の部屋の話声がよく聞こえ、壁の薄さを感じました。冷蔵庫がないことに驚きました。　事前に確認すべきでした。」

「This is a super small hotel with no elevator and tons of stairs. They only have one restaurant and one really small pool. This is not the place for elderly people or people who want to socialize with others.」

「Rooms were small but very clean and comfortable for our stay.」

「Stuff are amazing and friendly, the location is easy to acsess to downtown. If you are new to this area, local stuff can give you the best ideas and options to experience.」

「Beautiful property, Staff went above and beyond in every way to accommodate and were extremely friendly. Had a great family experience here」