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"Our room was lovely with a beautiful view of the mountains. The bed was comfortable and everything was very clean. The food was delicious! The staff were incredibly helpful and friendly. We had a wonderful stay."

"Clean room, staff, ski in-out"

"Lovely hotel."

"Excellent suites, staff, and mountain access. Parking was clunky, and the bar needed better options for drinks and mixers since it’s a very western traveler appeal. Nespresso in rooms is a great touch and loved having washer dryer in room. Noone was in the onsen with me the entire 5 day stay. Would definitely come back and stay!!! "

"Great place to stay with a group of friends. Clean, close to the ski hill, transportation, restaurants and bars. Well organized ski locker and boot drying room. Breakfast was good with plenty of options. Staff were friendly and engaging. Stayed in a Japanese style room, was very comfortable. "

"Everything was great! Staff were all friendly and helpful. I don’t think I’ll ever have breakfast that good before. "

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Friendly staff, clean rooms, great breakfast, delicious apple juice!"

"The staff were amazing! I’d left my bag on the bus and they bent over backwards to get it safely back to me. The bye bye cookies were a real treat too and added a nice touch. "