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"Great hotel room, with an amazing view of Mt Fuji. The staff is also very friendly, the room very comfortable and the breakfast buffet was a great choice with many different dishes and local food. Highly recommend! "

"Great stay, recommend fully for hot spring onsen stay! "

"A peaceful environment good for vacation."

"I really appreciate the shuttle bus driver and the lady that greeted us at the front of the hotel. Once we got to Kwawguichiko Station, we are exhausted and overwhelmed but as soon as we headed to the shuttle bus our driver took our suitcase and we felt safe and taken care of. Check-in was very smooth to our surprise and everything about our stay was perfect. Thank you to the hotel and staff for making everything wonderful. The only surprise was that the check-out time was 10 am. That was inconvenient and out of the ordinary for us as it is earlier than most other hotels. I hope the hotel can reconsider to have check-out at 11 am like other places."

"The room was spacious and clean with a beautiful/perfect view of Mt. Fuji. We will come back again!"

"Everything was fantastic. The breakfast and dinner service was amazing."

"Excellent onsen, nice staff, well-located, and excellent breakfast. "

"Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!"

"The staff were so very sweet and the amenities themselves were possibly the best ive ever experienced. The private onsen in room made me wish I never had to leave! "