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"The views , the setting and staff were excellent. What let the hotel down was attention to detail- our room had a cracked glass balcony which did not instil confidence. The lack of reliable hot water a was another poor aspect as was the indifferent housekeeping which we had to constantly talk to housekeeping manager about. The lack of response from the front desk and management until 11pm on night before departure with an alternate room was too little too late. To cap this on the last night key decided to fit out new rooms with drilling and cutting boards after midnight which again we had to call to complain sorry but this is not a 5 star quality hotel and the lack of empathy and professions by management as nd Radisson is extremely poor!"

"Had a wonderful stay… A+ experience and highly recommended "

"Excellent hotel with a friendly and helpful staff. Everything works as expected. Situated close to most things you’ll be looking for if you if you’re a tourist in Colombo. Convenient with the shopping centre below the hotel"

"Location and old world charm"

"No view, huge tower block being built next door, but it honestly didn’t bother us because the hotel and the staff were lovely! Food, drinks, swimming pool, all of it was "

"Great evening views from the roof top and the pool was very nice."

"Not at all Amari standard in Thailand."

"Staff great, good location"

"Had a very comfortable stay. Awesome city view of the Lotus tower. Excellent service. Food was not all that great. "