バーミンガム南東部の結婚式場のあるホテル

「楽しみました」

「Carpet in room had large stain. Looked recent. Room never serviced. Asked for clean towels. Company that controlled parking charged 4 days. We arrived 7/9 left at 0530 on 7/13. I didn’t expect to be charged for the day we left. Had 2 bills from them one for 7/9-7/13 and another for 7/13.」

「The hotel’s reservation system was down when arrived but the desk manager and another manager worked to get us into a room quickly despite not having access to the computer system. We were impressed that they went out of their way to help us rather than telling us that we would have to wait to check in until the system was back up and running.」

「The room was really clean and the staff was really nice and helpful. The breakfast was good but I guess my expectations were slightly higher because it was an Embassy Suites and it was just okay. The bar was nice and we really enjoyed the evening reception.」