レッドモント パーク ホテル

「Great property and rooms. They gave us a bag of snacks and drinks when we checked in. Rooms were great and precious for a family of four. Only thing is towels - we could have had more」

「This an older property, needs some love. One of the bedrooms did not have a door handle. No wash clothes provided. Was originally given the wrong code for entry.」

「Took more than 20 minutes to gain access to the unit as the code for the door was inaccurate and took a long time to get reset. Plastic sheets on 1 bed. Missing towels. WiFi did not work. 」

「Nice stay for quick trip. 」

「The person working the front desk was too involved with her phone to notice people standing at the desk. It was like that at check-in, and each time I went downstairs for something. She looked irritated each time I came down for something. The air conditioner in the suite was squeaking like an injured bird. We were moved to another room - that was right next to an exit door that slammed every 10 to 15 minutes until the late hours. The fire alarm went off repeatedly very early in the morning...

「Free EV charging was a nice touch. Also across from Buc-ee’s and bass pro shop. 」

「It was fine. Just needed a bed for the night. Quiet area..took car of our request for a down and out.」

「Friendly staff. Clean rooms. Close to the expressway. Great breakfast!」

「Clean rooms, friendly staff, and close to rest. Freeway noise loud in room. Door weathed strip missing and allowed noise into room. 」

「Very comfortable, thank you!」

「Very disappointed with our stay. The receptionist was on a phone call while checking us in, and we had to wait for him to finish. This felt unprofessional and not respectful of customers’ time. We booked a King Suite, expecting a comfortable and clean stay after a long road trip, but the room had multiple issues. We found bugs in the room (we caught 8 of them) and noticed stains on the couch, towels, and even the wall. Cleanliness should be the most basic standard, especially for guests staying...

「フロントの人が、とても親切だった。」

「Perfect location across from the Crossplex. Excellent breakfast and pleasant staff. 」

「Extremely friendly staff. 」

「Friendly and helpful staff, very clean and well maintained, comfortable bed. Overall a wonderful place to stay.」

「Carpet in our room needed to be cleaned as there were big stains. Carpet in hallways also looked like they hadn’t been vacuumed in a while. Tiles/flooring in elevators were severely cracked and needed to be replaced. Also upon arrival, entering the lobby to check in, it was very warm. You could tell there was no air conditioning in that area, perhaps it was broken or hotel trying to save money but temp levels were warmer than outdoors 」

「Breakfast was plentiful and good. Parking was good and we stayed on the first floor. Had luggage dollies which we used. Would recommend.」