レッドモント パーク ホテル

「The staff was okay at check in. The girl held a conversation about Wendy’s with another worker an barely made any comments towards me about my stay. Went directly to the room and wanted to wash my hands and 2 out of the 3 hand towels had hair in them. The pillows are awful. The shower had very little water pressure and the shower head was not flush against the wall. We had to turn the ac down to about 66 to even get a little air moving. I’m not sure that we will be back, especially with the hair...

「This an older property, needs some love. One of the bedrooms did not have a door handle. No wash clothes provided. Was originally given the wrong code for entry.」

「Took more than 20 minutes to gain access to the unit as the code for the door was inaccurate and took a long time to get reset. Plastic sheets on 1 bed. Missing towels. WiFi did not work. 」

「Nice stay for quick trip. 」

「The person working the front desk was too involved with her phone to notice people standing at the desk. It was like that at check-in, and each time I went downstairs for something. She looked irritated each time I came down for something. The air conditioner in the suite was squeaking like an injured bird. We were moved to another room - that was right next to an exit door that slammed every 10 to 15 minutes until the late hours. The fire alarm went off repeatedly very early in the morning...

「Free EV charging was a nice touch. Also across from Buc-ee’s and bass pro shop. 」

「Greetings..」

「It was fine. Not great, but fine. Breakfast was lacking flavor, sausage gravy not good. But pancakes were nice. 」

「Clean rooms, friendly staff, and close to rest. Freeway noise loud in room. Door weathed strip missing and allowed noise into room. 」

「Very comfortable, thank you!」

「Very disappointed with our stay. The receptionist was on a phone call while checking us in, and we had to wait for him to finish. This felt unprofessional and not respectful of customers’ time. We booked a King Suite, expecting a comfortable and clean stay after a long road trip, but the room had multiple issues. We found bugs in the room (we caught 8 of them) and noticed stains on the couch, towels, and even the wall. Cleanliness should be the most basic standard, especially for guests staying...

「フロントの人が、とても親切だった。」

「Perfect location across from the Crossplex. Excellent breakfast and pleasant staff. 」

「Staff were friendly and helpful.」

「Friendly and helpful staff, very clean and well maintained, comfortable bed. Overall a wonderful place to stay.」

「Carpet in our room needed to be cleaned as there were big stains. Carpet in hallways also looked like they hadn’t been vacuumed in a while. Tiles/flooring in elevators were severely cracked and needed to be replaced. Also upon arrival, entering the lobby to check in, it was very warm. You could tell there was no air conditioning in that area, perhaps it was broken or hotel trying to save money but temp levels were warmer than outdoors 」

「For breakfast they had omelets and over hard eggs. It was a nice change for the watery scrambled eggs everyone else serves. The pool was freezing but that didn't stop the kids from swimming. 」