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"Staff are very friendly and have a lot of services on site. Center point to Shinjuku station to get around Tokyo. Breakfast was delicious and they always took care of our room. Only slight downside on this stay is they are going through renovations on some floors and so two elevators in our tower were down which sometimes caused delays getting up and down from our room. Other than that, this is my second time staying at Keio because I think it is well worth it!"

"Our stay at this hotel was awesome. The rooms were clean. The furniture and amenities were top of the line. The staff was friendly, helpful, well groomed and knowledgeable. The staff helped us get to the places we wanted to go."

"Great hospitality "

"Staff was incredibly friendly, restaurant and cafe area was very nice, rooms were nice. Great location close to Shinjuku. "

"The room was clean and decent sized. The staff was very friendly and helpful to two non Japanese speakers. The area is quiet and more of a business district, but it’s a very short walk to Shinjuku station and the surrounding fun areas. We were very happy with our stay. "

"Outstanding hotel and the customer service is beyond!! "

"Nice"

"AC operation satisfactory.. Room cleaning daily outstanding. A big shout out to house keeper from Nepal fort her positive, professional and friendly attitude! Namaste! Before checking out we asked for help from the front desk concerning Airporter luggage pick up. The employee was not knowledgeable about the issue and we were helped to navigate the phone to succeed.. howerever..at one point the gentleman told my wife that usually the customers handle that themselves. I felt that was an inappropriate comment. If one does not know how to help.. one should get someone else to help the customer instead of saying that! Please don't be too harsh on the person responsible. : )"

"Location was wonderful! Very close to shinjuku station. Staff were all wonderful and very helpful "