シェル アイランドのコンドミニアム リゾート

「Clean, spacious and quiet」

「Pros- good water pressure/hot shower Cons- when we entered the hotel before we got to the desk there was a large trashcan full of a brown liquid that was leaking from the ceiling. There was an odd smell of the reception area. Overall, the hotel was dark and just felt dingy and dirty. In the art room, the mini fridge rocked and wouldn’t stay upright/level. The carpet seemed dirty. Overall just felt rundown. Bathroom needed a deep clean. Our stay was brief because we were passing through,...

「We had a clean room with very friendly staff」

「Comfy beds」

「部屋も風呂場もが広いですが、風呂は臭かったです。」

「Great Stay!」

「I was disappointed by my experience at this hotel. While the property itself was fine, the way I was treated regarding my service dog was unacceptable. I informed the staff that my dog is a legitimate service animal, yet I felt that my statement was questioned and doubted. Instead of being treated with respect, I was made to feel as though I was being dishonest. As a result, I was charged a pet fee that, according to the rules regarding service animals, should not have been charged. What upset...

「We love it!」

「I really enjoyed my stay here. Everything was great」

「Bug was found on the bed, mold covered up with paint, and the handicap bathroom shower was leaking water into the floor causing a puddle on the floor. Yes it was a water barrier there but it was crap.」