シェル アイランドのコンドミニアム リゾート

「I reserved a beach side room and I got a street view and I was told by the staff that it is a beach view from beach road view I was VERY UPSET ABOUT THAT ‼️‼️」

「clean」

「Was not enough wash towels, shower liner was unclean. Soap dispenser would not dispense the soap. The breakfast was great. Staff was friendly.」

「I had to change rooms twice...first room had a large puddle on the floor & the balcony door would hardly open/close....2nd room....a/c did not get below 70 degrees as night. Also I received a text each morning before 7am, waking me up, stating the pool was open...even though I requested NOT to receive the texts.」

「It’s great place to stay, friendly staff」

「**Terrible Experience – Absolutely No Customer Service!** The room was nice, but unfortunately, that's where the positive experience ended! Earlier in the evening, I called the hotel and explained that my wife and daughter would be arriving late due to work issues. The woman at the front desk assured me it was no problem, took my wife's name, and said she would be expecting her. Well, apparently that conversation never happened! When my wife arrived, the gentleman at the front desk REFUSED...