Emerald was awful at communicating. Kept adding fee aftef fee after fee. I was originally told the fee at the hotel would be $250 yet when we got there it was almost $600. They Re
refused to let us park a 3rd car for our 3 bedroom condo that can sleep 10. The staff at the front desk was unhelpful to say the least. I will never be staying here again. Our room was also damaged in several places and the staff did not care. They were so strict about everything, even the most ridiculous things. If they really dont want people to stay there, they shouldnt offer it.
Sarah
2023 年 10 月に 3 泊滞在
10/10 (非常に良い)
Velkis
2023 年 8 月 29 日
Velkis
2023 年 8 月に 5 泊滞在
10/10 (非常に良い)
Chloe
家族旅行
2023 年 8 月 11 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was an amazing stay!!!!
Chloe
2023 年 8 月に 5 泊滞在
8/10 (良い)
Leyanis
2023 年 8 月 1 日
良かった点 : 施設のコンディションと設備
Leyanis
2023 年 7 月に 3 泊滞在
6/10 (普通)
Raquel
2023 年 7 月 27 日
Raquel
2023 年 7 月に 2 泊滞在
6/10 (普通)
Kendra
2023 年 7 月 26 日
Kendra
2023 年 7 月に 4 泊滞在
2/10 (非常に不満)
ILIR
小さなお子様連れの家族旅行
2023 年 7 月 23 日
良かった点 : 施設のコンディションと設備
Management sucks.Rude and not comunicative. we had to wait over one hour for the code entry.Called several times.left several messsages.They never answered back.We had to arrainge with the front desc.
ILIR
2023 年 7 月に 7 泊滞在
10/10 (非常に良い)
Sabit
グループ旅行
2023 年 7 月 19 日
Customer service and all of this stuff is excellent