Said they had breakfast and our air conditioner only worked when it wanted to
Amanda
2025 年 8 月に 2 泊滞在
6/10 (普通)
David
2025 年 8 月 10 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Wow the pics were very misleading and this property is very mis-managed I did my research and the reviews are spot on, but I wanted a walk out room on the beach. Property has good bones and with a minimum Investment and re-training of staff it's the "Hospitality" industry people but John was great at check in ( he would be my front desk manager) my wife and I agreed the property could Really make huge advancements with a soft Reno IE paint, greenery, flower planters etc. house keeping and pool ( we're terribly dis organized ) The owners The side Hotel group should be ashamed of the product they roll out to the public
David
2025 年 8 月に 3 泊滞在
10/10 (非常に良い)
Leah
カップルで旅行
2025 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great place ...good price ...the view was amazing and the staff was friendly
Leah
2025 年 8 月に 2 泊滞在
8/10 (良い)
Jose
2025 年 8 月 8 日
Poco deteriorado pero vistas buenas
Jose
2025 年 8 月に 3 泊滞在
10/10 (非常に良い)
Erin
2025 年 8 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice staff
Erin
2025 年 8 月に 1 泊滞在
4/10 (不満)
Trista
2025 年 8 月 5 日
気になった点 : 清潔度、施設のコンディションと設備
Not at all like the photos. 20 years of wear is not shown in your ads
Trista
2025 年 8 月に 1 泊滞在
10/10 (非常に良い)
John
小さなお子様連れの家族旅行
2025 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome
John
2025 年 8 月に 3 泊滞在
2/10 (非常に不満)
Priscila
家族旅行
2025 年 8 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a scam! Do not stay in this place! The online pictures are nothing like it when we got over there property. Terrible customer service, the only 2 people helpful were Marsha and Rachel! They didn't clean my room prior to the check-in, the bathroom was disgusting and it took them over than 3 hours after I asked to clean my room again. Old facility, a piece of the building collapsed during the pool day with so many people around in and out of the pool. Mold in all corners room and bathroom, garbage outside of my room and around of the other rooms over night, and I have pictures... Dirty place. Don't waste your money!!!
Priscila
2025 年 7 月に 7 泊滞在
4/10 (不満)
Kole
カップルで旅行
2025 年 8 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the front beach view but I did not like that they gave me the wrong room then what I pay for I did not like that the toilet could not flush and house keeping service was very poor people in next room smoking weed inside of the room and the smell coming into my room
Kole
2025 年 7 月に 4 泊滞在
6/10 (普通)
Christopher
小さなお子様連れの家族旅行
2025 年 8 月 4 日
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
It can be better it can be worse. For the price it can be fun.
There is not an elevator and beach front is 2 flights down. Though a minute walk to your beach spot is worth it.
Staff was short with wife when we got in but quickly fixed.
No issues with construction when we stayed, just a fire alarm for a night.
Parking was bad first night but better during the week.
Restaurant next door is great and several spots within walking distance.
Would come back
Christopher
2025 年 7 月に 3 泊滞在
8/10 (良い)
Jorge
家族旅行, 小さなお子様連れの家族旅行
2025 年 8 月 4 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The AC unit was very loud and made it extremely hard to sleep at night. The hotel cleaning crew didn't offer to clean our room not even once throughout our 7 day stay. We hinted at needing a broom to clean-up the sand off the floors and they just pointed us to the front desk to ask for one. They did offer us more towels after the third day. There was low water pressure in the shower and our bathroom sink took forever to drain. The hotel pool was heated which doesn't make sense because you're wanting to cool off from the hot and humid Florida weather when getting in a pool. The biggest downside to our trip was all the algae for our last 3 days of our stay(late July) that was near the shore making it uncomfortable to swim in the ocean, which isn't the hotels fault.The rooms were nice overall and the view of the sunsets, beach, & the ocean from the balcony was amazing.
Jorge
2025 年 7 月に 7 泊滞在
4/10 (不満)
Larry
家族旅行
2025 年 8 月 3 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
When we got to the room the door was already left open. Noticed it had a hard time closing had to pull it shut with some force. When you walked in the room the smell of mold was noticeable and when you looked up they had mold above the doorway. It’s understanding the place is next to the beach and moisture will occur but the smell was heavy. The shampoo/ conditioner bottles in the shower were empty there was a 2/3 used roll of toilet paper on the holder with no spares in sight. The most enjoyable part of the stay was the bartender at the tiki lounge she was amazing
Larry
2025 年 8 月に 1 泊滞在
10/10 (非常に良い)
Crystal
小さなお子様連れの家族旅行
2025 年 8 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was nice and the room was clean. The staff was nice and willing to help. Pool was kept clean and they sent out text messages when the pool would be closed for cleaning. Overall it was a nice place to stay just steps from the sand.
Crystal
2025 年 7 月に 4 泊滞在
4/10 (不満)
Josh
小さなお子様連れの家族旅行
2025 年 8 月 3 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Toilets did not flush for 2 whole days, when we asked one of the workers for a plunger he said it was all of the hotel septic not working, could’ve used a heads up for that. Bathroom was MOLDY pool kept closing for “maintenance”. The AC had a hard time keeping the room cool, overall was pretty disappointing for the price
Josh
2025 年 7 月に 3 泊滞在
4/10 (不満)
Justin
家族旅行
2025 年 8 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
One of the 2 beds in our room was covered in sand. Bath tub drain was clogged the entire time even after they fixed it. Black mold was on the walls by the balcony door.
Justin
2025 年 7 月に 5 泊滞在
4/10 (不満)
Kelli
家族旅行, 小さなお子様連れの家族旅行
2025 年 8 月 2 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Maintenance =0
So many Maintenance issues, too numerous to count and no response to requests for interventions. No housekeeping service unless begged for.
Kelli
2025 年 7 月に 3 泊滞在
6/10 (普通)
kristen
家族旅行, 小さなお子様連れの家族旅行
2025 年 8 月 2 日
気になった点 : スタッフとサービス、設備とサービス
We booked this property for the views and they delivered! Good balcony, short walk to pool and beach. The tiki bar by the pool is great and there is a spacious area to lounge near the pool with beach views. The room was decent enough. The balcony was great and the kitchen was basic but got the job done for beach snacks and drinks. They didnt stock it well though. There was a sink but no soap or dish towels provided. When we arrived they only provided 3 towels and no bath mats, washcloths or hand towels. We left a tip for housekeeping and a note requesting more towels, pillows and toilet paper and we were only given 1 roll of TP, 2 towels and a stack of bathmats. They did not sweep or anything and as a family with 2 kids at the beach that was quite inconvenient with all the sand. It was great location and pretty clean but there was room for amenity and housekeeping improvement
kristen
2025 年 7 月に 6 泊滞在
2/10 (非常に不満)
Holly
2025 年 8 月 2 日
気になった点 : 清潔度、施設のコンディションと設備
Room was definitely ran down! I think they must have sprayed a room by ours and ran ton and tons of roaches to our room. Packed our stuff and was out in 15 mins. Checked out 2 days early!
Holly
2025 年 7 月に 4 泊滞在
8/10 (良い)
Ashlie
グループ旅行
2025 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall good room. Great being able to walk to the beach. The only issues was the floor was sandy when we walked in and the tub backed up one day. But overall room was clean.
Ashlie
2025 年 7 月に 3 泊滞在
6/10 (普通)
Jamesha
2025 年 7 月 31 日
気になった点 : スタッフとサービス
Romm wasnt ready on arrival 30 mins after check in time you could see the room wasnt thoroughly cleaned and bed was very uncomfortable
Jamesha
2025 年 7 月に 2 泊滞在
6/10 (普通)
Bonnie
出張
2025 年 7 月 31 日
気になった点 : 設備とサービス
This property was kind of gross. It was moldy in the bathrooms. The shower shampoo and conditioner dispensers were broken. I had a room that walked out to the beach beach of course is amazing. However, you can imagine the sand and they don’t provide a room in the room nor do they provide daily housekeeping.
They canceled my reservation on Expedia and then rebooked me there. I got to spend a few days right on the beach so hard to complain about that, but an honest evaluation of the facility itself was this was not a good experience and I wouldn’t probably go back there unless I just couldn’t afford anything else.
Bonnie
2025 年 7 月に 3 泊滞在
6/10 (普通)
Dollie
2025 年 7 月 29 日
良かった点 : スタッフとサービス
.
Dollie
2025 年 6 月に 1 泊滞在
6/10 (普通)
zandra
カップルで旅行
2025 年 7 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn't like it
zandra
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Caron
家族旅行
2025 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Château is one of the best reasonably priced motels on Panama City Beach. It’s definitely not the Ritz Carlton, but it gets the job done. I like staying here with my son because I can watch him at the pool and at the beach from my balcony. You are literally steps away from the beach. It is also conveniently located to restaurants and entertainment places. If you don’t mind staying in a clean, no frills, older motel, then this is the spot for you. The staff was also very friendly and super helpful.