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「We checked in on July 29th and were warmly welcomed by Jessica, the office manager. She was wonderful — friendly, kind, and incredibly helpful. Even though the 2‑double‑beds room with a sofa bed we booked through Expedia was sold out (not OK) she quickly found us a king suite and handled the situation with professionalism. She truly deserves recognition. Unfortunately, the rest of our stay did not reflect the Hyatt standard. Our room had no hand soap, and the sheets in the sofa pullout were...

「ファシリティは古いですが、部屋の広さは十分で、シャワーのお湯もすぐに出て、快適です。ただし、他のホテルと同様に、連泊すると、毎日清掃が入らず、タオルを置いてゆくだけの日もあるので、そうであれば、連泊する場合の割引があっても良いと思います。」

「中心地から離れていますが、静かで清潔でよかったと思います。また冬でしたら室内プールが適度な温度で利用できたのが非常に良かったです。」

「I was disappointed with my stay at this hotel. The room and common areas did not meet basic cleanliness expectations, and it was clear that housekeeping standards need improvement. Unfortunately, the staff also wasn’t very helpful when I had questions or needed assistance. While no hotel is perfect, I expect a clean room and attentive customer service, and this property fell short on both. I wouldn’t choose to stay here again unless significant improvements are made.」

「The smoke detectors were churping and this hotel is in a bad part of town. p」