Find hotels in Seru Fortuna, Willemstad

"The room I was given was different from what was shown in the pictures, and it wasn’t very clean—you could even see strands of hair on the shower handle. The food was overly salty, and the pool didn’t appear well-maintained. However, I will say that the staff was very nice and friendly, which I appreciated. "

"Staff was very friendly. Hotel was in an amazing location to shopping, restaurants, and tours. Check out the hotel rooftop!"

"Excellent "

"Got the worst rooms facing a parking lot. Tv was not working in our room. Called reception to send someone to fix it. No one came. Extra towels and pillows were requested several times, in person at reception and by calling 4 to 5 times. No one responded to the request duringbour 3 day stay. None of the restaurants were available to book. Only one the turkish restaurant and we arrived on time. But they told us they cannot take order till enire party is at the table. Terrible service on a holiday. Staff at cocierge counter were rude and the restaurant reservation person was extremely rude. The propety does not feel like a Hilton. The management has no customer service rules. I would not recommend this property to anyone. It was our first visit to Curacao, and was very disappointing. "

"The room was clean but ac was not as cold. Not many staff in the bars. Pool was decent. Food in the buffet was good for breakfast but not for diner. Food does not stay warm. Reservations to the restaurants are a must as soon as you arrive, gets full quickly. Rent a car to explore beaches to the west, it’s magnificent!"

"The shops are close by loved the resort. "

"Beautiful resort!"

"Room #291 is the best!"

"Service was ok. The staff wasn’t accommodating to the car rental company bringing the car I rented"