「Nice location, in a walkable distance to the subway (Tozai Line) and Maruyama Park. Sapporo Station and places around there (shopping, Hokkaido University, etc.) are also walkable, but it's a bit of a stretch, especially on hot days. Check-in and check-out was smooth. There are no humans present, everything is done via tablet, but it works. When the auto-lock on our door stopped working (probably low battery), they were very responsive and sent someone to fix it right away. Overall a smooth and...
「We were a family of four adults and two children. We stayed for six nights.
We enjoyed our stay but we have a few suggestions that would have made our stay even better.
1. There were no robes provided and the bath towels were too small to use as wraparounds to walk back to your room to get dressed. There is no private area to get dressed in or outside the bathroom. Larger bath towels would help. We were also not provided a change of towels in six days and there were no spares. We...