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Close to the airport and shuttle service was available.

The room was very spacious with all the

Beautiful Hotel! Great location! Very Clean!

Clean and excellent staff

We did two non consecutive nights (Sunday and the following Friday) at the Kieo Plaza Hotel as a means for getting to/from the airport (CTS), while on a ski trip. We were skiing (and staying) at Niseko village for the week. The Kieo Plaza Hotel worked out perfectly. We took the city bus from/to CTS, and combined that with a Hokkaido resort bus to get to/from Niseko. Both busses stopped at the hotel and resorts, so we didn't have to slough our luggage through the snow. Also, the Kieo Plaza...

The staff was excellent in providing service, location was ideal as close to Sapporo Station, and optional breakfast was delicious and staff friendly.

Excellent location with shops right next door and directly across the street. Their elevators are connected directly to Pole Town which leads directly to the subway and underground shopping.

Clean

Very close to the subway station. There are many restaurants around the hotel, making it very convenient for both short-term and long-term stays.

Great spot, next to the subway and downtown

Great location, friendly staff, clean onsen and good breakfast. The room was a bit small with not too much storage space but was comfortable. Overall good value for the money.

This is a really great location. Recommend it for anyone staying in Otaru.