「My family and I planned a 1-week family vacation in Lima, Peru. This hotel represented the best quality-price option and we were not disappointed. Our room was very nice, our reservation included breakfast and the food and customer service was really good. We enjoyed the Spa services, including hot tub, massage, and sauna.」
「Alba was a great help with accommodating our tight time frame for check in, we checked in 3 hours after booking. She was great once we communicated through WhatsApp. Toilet was not functioning properly unfortunately. 」
「Certainly! Here’s the English translation of your message:
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✨ The facilities, refined rooms, and staff service were excellent. However, the issue lies with the bar located on the first floor. Every night from around 7 PM until dawn, they blast loud music and shout karaoke songs. The noise isn’t limited to the lobby—it was so loud on the fifth floor that I had trouble hearing the TV. After 1 AM, I finally reached my limit and complained to the front desk. They moved me to a room on the ninth...