Find Resorts & Hotels with Spas in Santa Cruz, CA

"Walls are thin - can hear the guests next door blowing their nose, coughing, flushing the toilet, etc. Said they would waive parking if we signed up for a Marriott account, which we did, and then they charged our card anyway. Still trying to get a refund on it. "

"The staff provided excellent service; however, the property shows significant aging. The bathroom was noticeably unclean, with mold present around the bathtub and along the walls."

"Excellent all round."

"Great room. Great view. Friendly staff "

"The cleanliness of the room was poor in my opinion. The bathroom walls were dirty with what appeared to be blood and stool. The area around the bathtub had viable water damage that lifted the wall making it look stained and in poor appearance. "

" Very spacious clean room. We enjoyed our stay."

"Check-in there was a kiosk with someone to check in with on a screen even though there was a receptionist inside the office. Entering the room the air felt musty and humid in the room. It needed to be aired out after it got cleaned. There was no welcome instructions on pool hours, wether we needed a key or not for the pool. No WIFI information. First time there was no welcoming letter with guides. The beds were nicely made. There was 1 towel for a room of 4 people. My husband had to go ask for towels at the kiosk instead of the person at the front desk. The bedside table was dirty, it still had a ring from a cup on it. There was an opened soap bar sitting in the shower soap holder. I actually went out and purchased cleaning supplies to clean the shower floor. After a shower, we had to ask for a large amount of towels due to how bad the water went out of the shower and into the rest of the bathroom. The pool and hot tub. It wasn't the cleanest, you can tell the wall tiles need a scrubbing. It was relaxing for about 10 minutes until families started to come in and the children were getting in the hot tub. Unapologetically, accidentally stepping on our feet, hitting our knees. Max people in the hot tub according to rules was 8. There was way more than that after 10 minutes, no longer relaxing. We left the pool area. Towel service staff was kind. Will never stay at this hotel again. Male guest in the morning was extremely loud sounded as if he was in our room. "

"The hot tub was amazing in the room. Everything was very well cleaned, and the staff were sweet. Food was great! "

"I highly recommend if it's your first time doing a resort and spa. I felt it had a little bit of everything. It has a hiking and trailing, himalayan sauna, steam room, a spa/massage, pool, yoga and fitness, pricey-but good food,room service, great staff and even a menu for your dog! My fur baby even have his own free package goodies! It' definitely a nice quiet and family friendly place. I highly recommend!"