サクラメントの家族向けホテル

「It was a good stay. The hotel and grounds were clean and comfortable. The area seemed safe too. The staff was very friendly. The room was clean, you could tell that it was older as it had telephone jacks throughout, and minimal USB ports for more modern devices. We had an interesting development in the evening where water suddenly started flowing out of the bathroom ceiling vent. It wasn’t a deluge ( I’m guessing the room above us must have overflowed their tub?) a bucket under the vent and it...

「Very friendly and professional staff. Nice looking property and attention to detail on cleanliness of rooms. Tip: Hold tv remote input button for 3 seconds to change source to HDMI 2 to watch television channels.」

「客室内の設備が故障し、交換を求めたところ、対応できないと断られた。片手で持つことができる程度の小さな備品であり、対応できないこと自体が不思議でならない。 翌日、メンテナンスの係員が故障していることを確認した上で、１０分も経たずに新たしい備品を届けに来た。 どのような理由があるのかは知らないが、客の要望に誠意を持って応えようとする様子が見て取れない。 客室の広さ、清掃状態等は一般的なレベル。ただし、客室の窓からは、目の前のハイウェイを走る車の音が一晩中入ってくるので、睡眠に支障がある。 宿泊客への対応や騒音がひどいので、次回の利用はないと思う。」

「Breakfast was not as good as expected from the room price.」

「The overall visit experience was very good. The stsff were friendly a nd efficient. The room was well appointed, comfortable and very clean. My only complaint was a $20.00 charge for parkingin addition to the cost of the reservation. Upon check in, I was told a $250.00 hold would be placed on my credit card to ensure I left the room as I found it. I did this. Upon check out, I was informed a $10.00 per day parking fee would be charged to my credit card. Nothing was memtioned at check in...

「Will stay again」

「Property was very well maintained and tge rooms had everything needed for an extended stay」

「Hotel was fine for a 3star hotel, it definitely had a 90's-2000's look but that fine, would go back」

「Please fix your fitness machines」

「very good」