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"Close to the resort but also felt isolated enough to be private. Would stay again! "

"Our group of 13 had a fabulous time at Cloud 9. Our host, Young, was so generous and very accommodating to all our requests. The house is large, warm and very comfortable (our bed was amazing!), each room has an en-suite, and the kitchen and laundry very well-equipped. Location for us was great - short walk from the lifts, convenience stores and a variety of restaurants, and plenty of space around the house for the kids to play in the snow. Young has some toboggans to use too. We loved our stay...

"Staff were amazing and property was in a great location with many buses. Easy to walk to town! Will be back! "

"As nice as the owner and family are, I can't really recommend this place. Location is 2km out of town so you must have a car. Location is very quiet at night but in the hotel room you can hear water running from toilets etc in other rooms and people walking on the floor above. And I had some sort of tapping sound in my room early in the morning on the second night which made it hard to sleep. There is a fridge and hot water urn in the room, but no tea or coffee (lucky I had my own)and only...

"The hotel’s construction is old, still using key instead of key cards, location is inconvenient compared to the other hotels in the town center, but hotel’s room has a beautiful view to the lake Toya. "

"Extremely Clean, Onsen Experience was excellent, Great View "