Plaza Independencia

Excellent customer service

Crimson Spa & Resort is a great place to stay and enjoy some downtime. The rooms are clean and spacious, the bedding was clean and very comfortable. The grounds are well maintained with a natural flora theme. The pool is clean and refreshing with a beautiful view of the ocean. AKA restaurant features traditional Japanese selections that are delicious and wonderfully plated, some of the best Japanese food I have had. Breakfast at the Saffron was a surprising change from the typical hotel buffet. It featured a wide selection from traditional Filipino to Western selections and the pastries were a feast for the eyes as well. Staff was very friendly and welcoming, we were always greeted warmly and respectfully from the groundskeepers to the front desk, all of them were willing to help make our stay memorable. The airport shuttle service is on-site, prompt and courteous, about 20 minutes to Mactan-Cebu Intl. Only issue I experienced was the shower in our room did not have hot water. The sink and tub did, I think it was an issue in that room only as our companions' rooms did have hot showers. I didn't mention it to staff as it was late and having already spent several weeks in Bohol, Panglao I was used to "cold" showers. When we return next year, I plan on at least two nights at Crimson to experience the amenities in more detail.

Very helpful staff