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"This is a nice hotel in a great location in George Town. Staff was friendly and the room was clean."

"Checked in was very smooth, "Yaya" from the checked in counter was very helpful and she even call the room to check is everything ok. Breakfast spread was superb. The only setback was the pillow for my 4 nights stay, to soft, maybe hotel can invest for a better pillow, a bit firm should be nice."

"The additional amenities especially the water filter "

"- Friendly and helpful staffs (Reception and housekeeping). - Not sure whether my booking was entitled for breakfast or not. During checked-in i was told that include breakfast but our room was not in the list at the restaurant. - Very near to Kayu Original Nasi Kandar (walking distance). - Room is very big, spacious and clean. Suitable for family of 5 with children. Exceed my expectation. "

"The room is new, clean, cookwares are of good quality. My room at 40 floor has marvellous view, the swimming pool at 42 floor has superb view."

"Room was clean and comfortable. Great view. Location was good with many food available. "

"An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to."

"Step number are very helpful"

"Yes"